Frequently Asked Questions

How much are Follow Your Heart bags?

Our pricing depends on the size and complexity of the design.

Our regular BAGS price ranges from 500 to 1,000.

Our bigger BAGS price ranges from 900 to 1,500.

How do we order?

Select the style you want on our website, www.followyourheartbags.com , choose your style and print, select your quantity and click add to cart/buy now, and select Checkout when you’re ready to pay for your order. 

What if the bag I want is out of stock?

If the bag you want is not in the catalogue or is out of stock, just drop us a message at the Contact Us page and we will assist you. You could also always message us through our:

Do you accept COD?

Yes we do. An email will be sent to you with details when you check out.

Do you accept Bank Deposits or Fund Transfers?

Yes we do. You may deposit to our BPI account. An email will be sent to you with our bank details when you check out.

Do you accept credit card payments?

We are working on making this service available for you. For now, we do not accept credit/debit cards yet.

In line with the General Community Quarantine in Metro Manila, we have resumed shipping nationwide via LALAMOVE or LBC. However, please expect delays due to the volume of deliveries of our couriers.

Where do you ship to?

We ship anywhere in the Philippines.

Where is my order coming from?

Market! Market! Fort Bonifacio Taguig City.

How much are your shipping fees?

  • Within Metro Manila
    • VIA LALAMOVE  Shipping fee to be paid to driver. (We could assist you in booking.)
    • VIA LBC price range P160.00 - P390.00 depending on weight and size.
  • Outside Metro Manila
    • VIA LBC price range P205.00 - P580.00 depending on weight and size.

How long will my order shipment take?

  • Within Metro Manila
    • VIA LALAMOVE  Same day to 2 working days upon payment.
    • VIA LBC  4-7 working days upon payment.
  • Outside Metro Manila
    • VIA LBC  1-2 weeks upon payment.

How do I track my order?

  • VIA LALAMOVE  a link will be provided by the driver upon pick up of your order.
  • VIA LBC  You can track your package via LBC here.

What's your Return and Exchange policy?

We normally accept returns and exchanges for unused bags with price tag and packaging intact returned/exchanged within 14 days after placement of order.

How do I return and exchange an item?

Please submit your return or exchange request here. We will evaluate your request and get back to you the soonest.

Email us at hello@followyourheartbags.com

Text or Viber us at +63277582239